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How to Increase Conversions
We just implemented live chat on our website, but we noticed that conversions weren't increasing as much as we expected. Are there any effective strategies to get users to engage with the live chat more and complete purchases?
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We had a similar situation after launching a chat on the website - at first we expected a sharp increase in conversions, but everything was quite restrained. Later, we tried to change the approach: we added short, unobtrusive messages that appeared on key pages, and personalized the responses. What helped the most was that we used Chat GPT online to create communication scenarios - thanks to this, the chat became not just a technical function, but real support that leads the user to a purchase.